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Lemon Law Arbitration

Lemon Law Arbitration

Lemon Law Arbitration is offered for disputes between consumers and manufacturers of new/leased cars, used cars, motorhomes, motorcycles, and wheelchairs.

Lemon Law Arbitration can be conducted at the Mediation Center by a professionally trained arbitrator.

This program is offered through the New York State Attorney General’s Office’s contract with the New York State Dispute Resolution Association (NYSDRA). NYSDRA contracts with the Mediation Center so that the program to provide this program in Dutchess County.

How do I file a complaint?
To seek relief under either Lemon Law Arbitration Program, a consumer should contact your regional Attorney General's Office for a "Request for Arbitration Form” or on line at the Attorney General’s website at

For more detailed information regarding the Lemon Law Arbitration Program, including a guide for consumers (for both new and used car Lemon Law) or a copy of the New Car Bill of Rights, contact the Attorney General's Office at 1-800-771-7755. For hearing impaired consumers, call 1-800-788-9898 or go to their website at

NYSDRA's Lemon Law  hotline is at 1-888-825-3666 or 1-888-82LEMON.

For more information about the New York Dispute Resolution Association and special (consumer) programs, visit