Serving our community for more than 25 years
Find us on Facebook

35 Hour Transformative Mediation Training for 2018

Saturday, August 11 - Tuesday, August 14, 2018
Time: 8:30 a.m. - 5:30 p.m. daily

Cost: $250 for volunteers, $550 for non-volunteers 

Location: Mediation Center of Dutchess County

Training is limited to 15 participants.

Who should take this training?

Lawyers, business owners, managers/supervisors, teachers, administrators, customer service representatives, attorneys, social workers, parents - anyone can benefit from learning a new approach to understanding conflict and skills that help address conflict constructively. 

What will we learn in this training?

Theories of conflict, The mediator's role as an intervener, Skills practice including reflective listening, Summarizing and checking in, Mock mediation practice with an experienced coach, Cultural competency awareness in mediation, Ethics, confidentiality and other critical topics for mediators, Working with people with high conflict behaviors, Working with parties and their attorneys.


Contact us at 845-471-7213 ext. 207 or to sign up for an orientation session below to Learn More:

July 5, 2018         12:00-1:30 p.m. 

July 11, 2018       5:30-7:00 p.m.

July 16, 2018       11-12:30 p.m.

August 1, 2018     10:00-11:30 a.m.  

To register:

Complete the application form with payment, date of training, and submit:

  • scan and e-mail to Mary at This email address is being protected from spambots. You need JavaScript enabled to view it.
  • fax to 845-471-7264
  • mail to the Mediation Center, 205 South Ave., Suite 200, Poughkeepsie, New York 12601

Credit cards accepted.

Questions:  please contact us at 845-471-7213 ext. 207 or Mary at

About the trainer:

Jody Miller is the executive director of the Mediation Center of Dutchess County, having worked closely with courts and the community to develop and provide mediation and conflict resolution training programs over her more than 20 years in the alternative dispute resolution field. During her tenure and in partnership with the domestic violence community, Jody and her team created the award winning Domestic Violence and Mediation Safety Project. She serves on the Dutchess County Aging Services Advisory Board, NYS Sen. Sue Serino’s Aging Advisory Council and is a member of the Hon. Deborah A. Kaplan’s Elder Justice Working Group.

Jody is an adjunct professor of mediation at the Maurice A. Deane School of Law at Hofstra University and is a Fellow of the Institute for the Study of Conflict Transformation. She is a certified trainer through the New York State Unified Court System’s Office of Alternative Dispute Resolution Programs (ADR) and in July, 2013, earned Part 146 (court rule) approval for Initial mediation training. She is the author of the chapter, “Choosing to Change: Transitioning to the Transformative Model in a Community Mediation Center, in the publication, Transformative Mediation: A Sourcebook: Resources for Conflict Intervention Practitioners and Programs, Association for Conflict Resolution/Institute for the Study of Conflict Transformation, 2010. In 2013, with the Institute for the Study of Conflict Transformation, she created a video of a transformative commercial mediation that includes parties who are represented by their attorneys. She has been a presenter at conferences throughout the United States, as well as in Italy and China. She wrote the article, “Mediating Commercial Cases: A Case for Transformative Mediation,” ACResolution, Winter, 2015. She is currently co-writing a mediation manual for the New York State Office of Alternative Dispute Resolution Programs and creating a Surrogate’s Court Mediation Program in collaboration with Dutchess County Surrogate’s Court.

The Mediation Center of Dutchess County trains mediators in the transformative framework of conflict resolution, first articulated in the book "The Promise of Mediation" by Robert Baruch Bush and Joseph P. Folger. Within this framework, conflict is viewed as a crisis in human interaction and the mediator's role is to help people become clearer, make decisions and see the perspective of the other person whenever possible, oftentimes resulting in a change in the way they relate to each other. One outcome of transformative mediation is a written agreement, however parties may make other decisions about the outcome of the conflict. Transformative mediators help parties think and consider what is important to them, how they see things differently, and what they choose to do about the situation by supporting the conversation between the them.

We look forward to hearing from you!